Toto Sport Terms & Conditions — Complete Guide

1 General Terms & Conditions and Applicability

These Terms & Conditions Toto Sport applies to the platform and all its services. By visiting the website, creating an account, or playing any game, you are automatically deemed to have accepted these terms. It is therefore essential to read this document in full before using the platform.

Toto Sport reserves the right to partially or fully amend these Terms & Conditions at any time. Continued use of the website after any changes will be considered acceptance of the updated terms.

Along with the Toto Sport Terms & Conditions, our Privacy Policy and Responsible Gaming Policyshall also apply. Together, these three documents form the complete agreement between you and Toto Sport.

2 Account Registration & Eligibility

To register an account and play on Toto Sport, the following conditions must be met:

• At least 18 years All users must meet the minimum age requirement. Playing on Toto Sport is strictly prohibited for minors.
• Each individual may only Single Account manage.
• All information provided at the time of registration must be accurate, complete, and up to date.
• A valid active mobile number and a registered mobile banking account (bKash/Nagad/Rocket) are required to complete registration.
• Any changes to account information must be reported to us immediately.

KYC Verification

Toto Sport may verify your identity at any time for security purposes. The KYC (Know Your Customer) process may require a copy of your national ID or passport. Failure to cooperate with verification may result in your account being suspended.

3 Deposit Policy

Deposits on Toto Sport can be made via bKash, Nagad, and Rocket mobile banking. The rules for deposits are as follows:

• Minimum deposit amount: BDT 100
• Maximum single deposit: BDT 50,000
• Maximum daily deposit: BDT 1,00,000
• Deposits are generally credited to your account within 1–5 minutes.
• There are no additional charges for deposits.
• Deposits must be made from a mobile banking account registered in your own name.

Third-party deposits are not accepted. Funds sent from another person's account will not be credited by Toto Sport, and Toto Sport bears no responsibility for returning such funds.

4 Withdrawal Policy

The following conditions apply when withdrawing winnings:

• Minimum withdrawal amount: BDT 300
• Maximum single withdrawal: BDT 50,000
• Daily withdrawal limit: BDT 2,00,000
• Withdrawals are typically processed within 15–30 minutes.
• During peak hours, processing may take up to 24 hours.
• KYC verification must be completed before a withdrawal can be processed.

Reasons for Withdrawal Holds

Withdrawal processing may be temporarily placed on hold under the following circumstances:

• If KYC verification has not been completed
• If suspicious activity is detected on the account
• If the wagering requirement for the bonus is not met,
• If the wagering requirement on the deposited amount has not been met (turnover condition)

5 Bonus & Promotion Terms

Toto Sport regularly offers a variety of bonuses and promotions. Please read the following terms before claiming any bonus:

Welcome Bonus

• New members can receive a Welcome Bonus of up to 100% on their first deposit.
• To withdraw bonus funds, the combined total of the original deposit and bonus amount must be 10x must be wagered.
• Wagering must be completed within 30 days of receiving the bonus.
• Each member is eligible to receive the welcome bonus only once.

Cashback & Reload Bonus

• A minimum net loss of BDT 1,000 is required to be eligible for the weekly cashback bonus.
• The wagering requirement for the reload bonus is 5x.
• Multiple bonuses cannot be used at the same time.

6 Betting Rules

The following general rules apply to Sports Betting, Live Casino, slots, and fish games on Toto Sport:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an abnormal outcome occurs due to a technical error, Toto Sport reserves the right to void the bet.
• If a match is cancelled in Sports Betting, the staked amount will be refunded.
• For live betting, the odds displayed at the time a market is updated are final.
• Any involvement in suspicious activity or match fixing will result in bet cancellation and account closure.

Each game category has its own detailed rules. You are advised to read the specific rules for that category before starting any game.

7 Prohibited Activities

The following activities are strictly prohibited on Toto Sport and will result in serious action:

• Multiple Accounts — If a person holds multiple accounts, all accounts will be closed.
• Bots or automation software using to play games.
• Exploiting system vulnerabilities or hacking attempts.
• Money Laundering or Illegal Transactions — In such cases, the relevant authorities will be notified.
• Harassment of other members or making threats.
• Fake Identity Managing the account using
• Of the platform Commercial Use — i.e., placing bets on behalf of others or acting as an agent.

8 Account Suspension & Termination

Toto Sport may temporarily or permanently suspend any account under the following circumstances:

• Violation of these Terms & Conditions.
• Providing false information during KYC verification.
• If there has been no activity on the account for an extended period (12 months).
• By court order or government directive.
• You have submitted a voluntary account closure request.

The valid balance (excluding bonuses) of a permanently closed account is generally refunded, though it may be placed on hold during an ongoing investigation.

9 Privacy & Data Protection

Toto Sport takes the protection of your personal data very seriously. Our full Privacy Policy Here will be available. In summary:

• Your information is never sold or shared with third parties.
• Your information is used solely for service delivery, payment processing, and legal compliance.
• All data is secured with 256-bit SSL encryption.
• You may request the deletion of your data at any time; however, certain information may need to be retained for legal reasons.

10 Responsible Gaming

Toto Sport believes gaming should be a form of entertainment, not a habit. That's why responsible gaming is our top priority. Every account includes the following features:

• Deposit Limit — Set daily, weekly, or monthly deposit limits.
• Self-Exclusion — Temporarily exclude yourself from the platform for a set period.
• Cooling-Off Period — Take a break ranging from 24 hours up to 30 days.
• Reality Check — You will be reminded of your session duration at regular intervals.

To learn more about responsible gaming, visit our Responsible Gaming Page visit.

11 Dispute Resolution Process

For any dispute or complaint, please follow the steps below:

1. First, contact our support team via live chat or email.
2. We aim to provide an initial response within 48 hours.
3. Complex matters may take up to 7 business days.
4. If you are not satisfied with the support team's resolution, please escalate to senior management.
5. If all other methods fail to resolve the dispute, you may apply for independent arbitration.

12 Terms & Conditions Update Policy

Toto Sport may update these Terms & Conditions at any time. When changes are made:

• At least 7 days' notice will be given before any significant changes.
• Notice of changes will be communicated via the website homepage and by SMS to your registered number.
• Continued use of the platform after new terms take effect will be considered acceptance of the updated terms.
• If you do not agree to the new terms, you may request to close your account.

The latest version of the Terms & Conditions is always available on this page. You may request a previous version from our support team.